Customer Support

How Can We Support You?

Product Information

We welcome sample order to test and check quality. Mixed samples are also acceptable.

The sample order is 4-5 days, mass production time needs 20-35days

We provide OEM/ODM service

Payment Information

The PayPal, Credit/Debit Card, mobile bank transfer, International Bank Transfer, Western Union and trade assurance

We will put the bank info in PI, then transfer the payment according to the bank account

The 30% deposit paid before the production, the rest 70% balance paid on production done.

Shipment Information

The EXW, FOB, FCA, CIF, CFR, CIP, DAP, DDU and DDP

We cooperated with very professional shipping agents, many countries support tax-inclusive door-to-door services now

All our packages are shipped with plastic foam to stick the product and keep it safe

Warranty

The warranty is 1-5years, we will help you solve any quality problems that occur during the warranty period

We will first confirm with you via video whether the product can be repaired. If not, we can directly compensate you with a new product

Of course, if you have any questions in the future, you can directly contact us and we will always provide you with technical services.